Transit Fixed Route Dispatch

Ronkonkoma, NY

Full Time

Mid Level

OVERALL RESPONSIBILITY

Responsible for ensuring on-time performance and optimum equipment utilization. Professionally communicate with Customers, Operators, Dispatchers, and Management team to ensure an effective dispatch operation.

RESPONSIBILITIES

Will be held accountable to communicate (Click up) all pertinent information to next level of management
Primary Radio Communicators to all drivers regarding their runs and any situations or concerns that may occur during the day
All incidents/accidents, breakdowns are communicated through the dispatch to the necessary departments
Comprehensive understanding of company policies, county polices and accountability to both
Conduct reasonable suspicion training course
Responsible for demonstrating safety and providing exceptional customer service
Follow Union protocol – following seniority guidelines early starts, day off requests
Homeland Security – opening and closing procedures
Safety Sensitive job function – will be a part of the Random Drug & Alcohol pool
Uniform compliance, hold self-accountable to a high standard for others to follow
Maintain professional internal and external relationships that meet company core values
Must be an open-minded, problem solver, with the ability to multitask and maintain composure
Ability to handle multiple and changing priorities
Monitors available, unavailable, inbound, outbound, soon-to-clear vehicles to ensure proper coverage for available business
Informs oncoming shift and relief dispatchers, lead dispatchers, operations supervisors of all important information
Collaboration in the office is an essential job function, for effective communication and cross training

QUALIFICATIONS

Preferred 0 - 2 years’ experience in the Transportation Industry
Strong communication skills
Ability to prioritize, multitask, and problem solve
Strong customer service/support and problem resolution skills required
Sensitivity skills, treating the work force with dignity and respect
Understands, encourages, and carries out the principles of safety management
Experience in a fast-paced, mission-critical environment
Strong Working knowledge of Suffolk County geography

Salary Range: $57k - $72K

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Transit Fixed Route Dispatch

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